All of our meats are fully Halal Certified by the Islamic Food and Nutrition Council of Canada. Our supplier provides us with delicious, clean, healthy meats, and is also fully HACCP certified. Nothing is more important to us than food safety and quality!

Our meals always feature natural and organic ingredients when available. Our hormone-free meats are sourced from Canadian farms, and our produce is constantly fresh, never frozen, and sourced from Ontario farmers, whenever possible.

Yes we do, we have a range of plant based meals offered weekly.

Yes, all of our packaging is recyclable.

Our meals are delivered in our custom made delivery bags with ice packs to ensure that your meals stay fresh.

Place your meal in the microwave and warm for 2-2:30

Our meals delivered on Sunday are to be eaten by Wednesday evening and our meals delivered Wednesday are to be eaten by Saturday evening.

We deliver our meals twice weekly so you don't have to! If you do choose to freeze our meals, we recommend placing the contents of the meal container in an air tight sealed container to prevent freezer burn, as our fresh meals have a vent in their lid to keep the meal fresh in your fridge!

We deliver on Sundays and Wednesdays from 3pm to 8pm

Yes, using our webtracker that is emailed to you at noon on the day of your delivery.

Please input your buzzer, unit number, and any other instructions necessary to complete a smooth delivery to your home. We can deliver to your concierge as well. Please note that it is your responsibility to ensure our driver can deliver according to your instructions, if we are not able to deliver to your unit, the driver will leave the order with your concierge.

Please return the ice packs and delivery bags for cleaning and reuse. We appreicate you supporting our sustainability initiatives!

To adjust your address post purchase, please email our support team at info@otrmeals.com

Our subscriptions transact weekly on Wednesdays.

Our members have the flexibility to plan and easily skip one delivery or several at the same time.

For online orders, the deadline for the upcoming Sunday delivery is Thursday by 11:59 pm. For Sunday subscription order changes, the deadline is set before processing at 9:59 am on Thursdays. For online orders, the deadline for the upcoming Wednesday delivery is Saturday by 11:59 pm. For Wednesday subscription order changes, the deadline is prior to processing at 9:59 am on Saturdays.

We now solely offer the option of custom subscriptions. If you want a repeating pattern of 6 meals, select 6 and subscribe. Our subscription application will pre-select your next 6. Its that easy!

Absolutely, you can cancel at any time by logging into your account page. Once cancelled, any undelivered purchased orders will be completed, but no new orders will be processed until you resume the subscription.

You can place either a one time order or set up a weekly repeating subscription order.